What Are Cookies and Tracking Technologies?
Cookies are small text files that websites place on
your device to remember information about your
visit. Think of them as digital bookmarks that help
us understand how you interact with Efg General GR's
financial planning platform. Beyond traditional
cookies, we also use web beacons, pixel tags, and
local storage technologies to create a more
personalized experience for your financial journey.
When you visit general-gr.com, these technologies
work together to remember your preferences, track
your progress through our financial planning
modules, and help us understand which features are
most valuable to our users in Greece and beyond.
Session Cookies
Temporary cookies that expire when you close
your browser. These help maintain your login
status and remember your current position in
our financial planning tools during your
active session.
Persistent Cookies
Long-term cookies that remain on your device
for specified periods. These remember your
dashboard preferences and learning progress
across multiple visits to our platform.
Types of Tracking We Use
Efg General GR employs several categories of
tracking technologies, each serving specific
purposes in delivering our financial planning
services. We've designed our tracking approach
to be transparent and beneficial to your
learning experience.
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Essential Functionality
Cookies: These cookies are
absolutely necessary for our platform to
function properly. They enable core features
like secure login, session management, and
basic navigation through our financial
planning modules. Without these, you wouldn't
be able to access your personalized dashboard
or save your progress.
-
Performance Analytics: We
track how users interact with different
sections of our platform to understand which
financial planning tools are most effective.
This helps us identify areas where users
might be struggling and improve our
educational content accordingly.
-
Preference Management: These
cookies remember your personal settings, such
as your preferred language, dashboard layout,
and notification preferences. They ensure
that each time you return to Efg General GR, your
experience is tailored to your individual
needs.
-
Educational Progress
Tracking: Specialized cookies that
monitor your advancement through our
financial planning curriculum, bookmark your
completed modules, and suggest relevant next
steps in your learning journey.
Data We Collect
Page visits, time spent on modules, feature
usage patterns, device information, and user
preferences to optimize your financial learning
experience
How Tracking Enhances Your Experience
Our tracking technologies aren't just collecting
data for the sake of it – they're actively working
to make your financial planning journey more
effective and personalized. Here's how this
benefits you directly.
For example, when you spend extra time on our
budgeting modules, our system recognizes this
interest and suggests advanced budgeting
workshops or provides additional resources
tailored to your learning pace.
The tracking data helps us understand common
challenges faced by users in the Greece market and
similar financial environments. This insight allows
us to continuously refine our content and provide
more relevant examples that resonate with your
specific financial context.
Additionally, our analytics help identify technical
issues before they impact your learning experience.
If we notice users frequently abandon a particular
section, we can investigate and resolve potential
problems proactively.
Managing Your Cookie Preferences
You have complete control over how cookies and
tracking technologies work on your device. Most
web browsers allow you to manage these settings
through their privacy or security sections.
Browser Controls: You can
typically find cookie settings in your browser's
preferences menu under "Privacy" or "Security."
From there, you can choose to block all cookies,
accept only first-party cookies, or receive
notifications before cookies are set.
Impact on Functionality: While
you can disable tracking technologies, please
note that some features of our financial
planning platform may not work optimally.
Essential cookies are necessary for basic
functionality, but you can usually disable
analytics and marketing cookies without
affecting core features.
Your Control Options
Browser settings, opt-out tools, privacy
extensions, and account preferences give you
full control over your data and tracking
experience
Data Retention and Your Rights
We believe in responsible data management, which
means we don't keep tracking data indefinitely.
Different types of cookies have different retention
periods based on their purpose and legal
requirements.
Session Data
Automatically deleted when you close your
browser or log out of your account. This
includes temporary preferences and current
session information.
Analytics Data
Retained for up to 26 months to identify
trends and improve our platform. This data is
anonymized and used only for statistical
analysis.
As a user of Efg General GR, you have the right to
request information about what tracking data we've
collected, ask for corrections to any inaccurate
information, or request deletion of your data. We
also provide tools within your account dashboard to
view and manage much of this information directly.
If you're located in Greece or other EU countries,
you have additional rights under GDPR, including
the right to data portability and the right to
object to certain types of processing. We respect
these rights and have processes in place to handle
such requests promptly.
Third-Party Services and Integration
Some of our platform features integrate with
third-party services that may also use tracking
technologies. For instance, if we embed educational
videos or interactive financial calculators from
external providers, those services may set their
own cookies according to their privacy policies.
We carefully select our third-party partners and
require them to maintain high standards for data
protection. However, we encourage you to review the
privacy policies of any external services you
interact with through our platform.
When possible, we configure third-party
integrations to minimize data sharing and respect
your privacy preferences. For example, we may use
privacy-enhanced modes for embedded content or
proxy requests through our servers to limit direct
tracking.
